“This would be a great read for any who’ve tried or are trying to deploy organizational changes. Changes that you “know in your heart” are the right thing to do, but which fail to “move the needle” of financial performance measures, either during project justification or actual deployment. It may simply be that we need a different way (Throughput Accounting) to look at the financial performance measures we already have in place (GAAP). Thank you Etienne for this purposeful work.”